Refund policy

  1. Our return and exchange policy extends for a generous 4 days from the date of order delivery.
  2. To qualify for a return or exchange, products should be mostly unused, with at least 90% of the content remaining.
  3. We process all return and exchange requests promptly, typically within 3 to 5 working days.
  4. Please note, delivery charges for the original order are non-refundable.
  5. Customers are responsible for any delivery charges incurred for returning or exchanging products.
  6. In cases of damage, leakage, or receipt of the wrong product, we will cover all delivery charges related to the return or exchange.

 

Eligibility for Refunds

To help us process your request quickly, please make sure:

The perfume is kept in its original box.

All labels and protective stickers stay intact.

The bottle and packaging are in good condition (not damaged).

Yes, you can try it! Feel free to spray and wear the perfume during these 4 days to see how it settles on your skin. ( Just make sure not to use more than 10% to keep eligibility of return) 

A fee of 120T will be charged for the courier's reverse pickup.